Updated: January 3, 2024

Accessibility Assistance

If you have difficulty using or accessing any element of this app or any associated website or other communication technology provided by Joshin, Inc. (“Joshin” or similar terms such as “we,” or “us”), please feel free to call us at 1-866-866-0345 or email us at We will work with you to provide the information, item, or transaction you seek through an alternate communication method accessible to you and consistent with applicable law (for example, through telephone support).

A Commitment to Accessibility for All

Joshin desires to provide a positive experience to all our users, and we aim to promote accessibility and inclusion. Whether you are using assistive technologies such as a screen reader, a magnifier, voice recognition software, or video captions, our goal is to make your use of Joshin’s technology a successful and enjoyable experience.

We recommend the following for all visitors of Joshin, especially those using assistive technology:

Tips for using your browser more effectively

  • Use the most current version of your web browser
  • Maximize your browser window
  • Zoom in to make reading easier

Tips for navigating using a screen reader

  • Navigate by headings
  • Use table reading commands

Additional Information

The W3C’s Web Accessibility Initiative has this valuable resource about improving your online experience: “Better Web Browsing: Tips for Customizing Your Computer.”