A support system for the entire workplace.
We’re so glad you’re here.
Our digital platform supports employees and teams with specialized care, live coaching, and disability education and training. Our Advocates personally guide members through all aspects of the journey, empowering and transforming the whole workplace by uncovering unmet needs and tailoring customized support.
Care and support for the shape of your life.
Every employee has access to Joshin Advocates to guide you along the way. They empower you to make informed care decisions and access the resources you need while tailoring educational support to transform people leaders and teams into allies.
1:1 Live Coaching
Employees, managers, and teams find momentum by connecting 1:1 with coaches for support on career, inclusion, and life. Whether related to a disability or neurodivergence as an individual, a loved one, or an ally – we’ve got you covered.
Disability Education & Training
We support every employee to reach their full potential through resources that unlock the power of diversity and employee belonging. We expand on your initiatives to create a more inclusive culture where everyone thrives through training for managers and teams.
Employees get access to our network of experienced and screened caregivers to make scheduling and paying for care stress-free. All employees have access to monthly subsidized backup care hours for caregivers.
It’s been an amazing help for my family! Our son has Down syndrome and autism, and it’s been very challenging to find the right care providers. With Joshin, we’ve connected with several incredible caregivers. I can’t say enough about the quality of the caregivers and how easy scheduling & payment is through the app.
Joshin Member, Minneapolis
We have a process for accommodations, but without knowing what to request, I haven't been able to use it. I’m so happy that Joshin can support me in understanding my own needs and provide ongoing support in my role so I can continue to build my career.
Joshin Member, California
With a new diagnosis, I was looking for 1:1 coaching to support navigating workplace relationships and communications. Joshin provides more guidance on my disability than I’ve been able to find elsewhere. It’s been a really positive experience, and I feel cared for.
Joshin Member, New York
Get started today.
Create an account.
Enroll in Joshin by creating an account with your @bestbuy.com email address.
Schedule a call.
Schedule a call with your dedicated Advocate, who'll guide you along the way.
Start using Joshin.
Search and message providers and coaches, schedule bookings, and access educational and training resources – all in one place.
What’s included in my Joshin benefit?
Your Joshin benefit includes:
- Expert guidance from a dedicated Advocate;
- Access to a network of screened caregivers;
- 1:1 coaching sessions with coaches on career, inclusion, and life;
- Unlimited secure messages to providers;
- In-app provider booking & payment;
- Monthly subsidized backup care hours for caregivers;
- Neurodivergence and disability training for all teams;
- Access to educational content, webinars, and articles
- Digital Binder for documentation & care management.
How does Joshin work?
Joshin is a comprehensive support system for disabilities and neurodivergence in the workplace. We support the entire workplace through personalized navigation, specialized care, live coaching sessions, and disability education and training. Our Advocates personally guide members through all aspects of the journey. They empower employees and their families to make informed care decisions and access the resources they need, while transforming employers and their teams into allies by uncovering unmet needs and tailoring educational support.
As a Joshin member, you have access to:
- Joshin Advocates – On-going guidance, care planning, and tactical support;
- Specialized Care – Access to a network of screened caregivers;
- Live Coaching – Free 1:1 coaching sessions on career, inclusion, and life for all ages on topics such as work accommodations, creating an inclusive workplace, adaptive fitness, nutrition, academic planning, and more;
- Neurodivergence and Disability Trainings – For managers and teams to better include disabled and neurodivergent colleagues;
- Disability Education – Resources, webinars, and workshops for the entire workforce;
- Digital Care Management Tools – Organize your care and plan with your Digital Binder, send messages to providers and specialists, book, and pay – all in the Joshin app.
How do I use my Best Buy-sponsored backup care hours?
When you enroll, you’ll receive two credits per month for caregiver bookings sponsored by Best Buy. Each credit can be used to schedule caregiver booking for up to 10 hours in length. Simply select ‘Employer Credit’ when making your booking with a caregiver. All payments are processed directly in the app, so you don’t have to deal with reimbursements. Any bookings made with caregivers not using your Best Buy credits will need to be paid for out-of-pocket with a credit card on file.
Who is my Advocate, and what do they do?
When you enroll in Joshin, you get connected to a dedicated Advocate, your personal guide to all things Joshin. They are with you every step of the way as they find solutions to your care needs and goals. They empower employees and their families to make informed care decisions and access the resources they need, while transforming employers and their teams into allies by uncovering unmet needs and tailoring educational support. Your Advocate is available directly in the app, or you can get in touch by emailing email@example.com.
Who can Joshin support?
Anyone! Joshin is for all ages and needs. We serve employees managing their own care and wellbeing, as well as dependants such as children, siblings, spouses, and parents. Joshin’s employee support covers personalized navigation, specialized care, live coaching, and disability education and training. Employees, people leaders, and teams find momentum and reach their full potential through access to quality care and support.
Do I have to pay for 1:1 live coaching sessions?
No! Our 20-minute live coaching sessions are included through your Best Buy-sponsored membership, and they can be booked directly in the app. Coaching topics include:
- Workplace Accommodations
- Positive Communication Strategies
- Academic Planning
- Education Success
- IEP Advisement
- Learning Differences Tutor
- Post Secondary Planning
- Special Diets
- Accessible Yoga
- Adaptive Personal Training Programs
- Positive Communication Strategies
- and more!
What type of care can I find on Joshin?
We pride ourselves on the diversity of experience we have in our provider network. Whether you are looking for an elder care companion, respite care, or a backup care provider – you’ll find the right fit on Joshin. You can work with as many care providers as you need, and our providers can care for more than one person at a time, as well. Siblings are welcome too! You can always reach out to your Advocate for support connecting to care providers.
How does Joshin screen your care providers?
Our caregivers are thoroughly vetted before joining our network. They’re experienced, professional, and ready to flex to meet your needs.
Here’s how we keep your experience safe and secure:
- Background Check Required
- Interview Required
- Disability Experience Minimums
- Ongoing Education & Training
If you have any questions about your care providers, please reach out to firstname.lastname@example.org.
How do I access my Joshin account?
The Joshin app is available on web browsers and mobile devices. Log in on a web browser, or download the mobile app on the App Store or Google Play.
Notices from Best Buy
Notice to Best Buy Employees regarding the Joshin Caregivers
Best Buy wants our employees to know that Joshin performs a background check process on its caregivers to help ensure the professional conduct, quality, expertise, and credentials of the caregivers. However, we recognize that only you can determine if an individual caregiver is right for you and your loved one. We encourage you to please use your independent judgment and scrutiny as you decide whether to select and utilize an individual caregiver from the Joshin Platform.
Notice to Best Buy Employees regarding the Joshin Personal Care Binder
Best Buy wants our employees to know that you have the ability to create a personal care binder on the Joshin platform, which might be useful to you as a central location for information sharing regarding therapies and care for your loved one; and you have sole discretion to control who has access to the personal care binder. We want you to know that Joshin is committed to the security of the Joshin platform, including care binders. However, we recognize that only you can determine what information you are comfortable sharing via the care binder. We encourage you to please use your independent judgment and discretion as you decide what information regarding your loved one to place in the care binder and who has access to the care binder.