A support system for the entire workplace.

Your Joshin benefit includes:

• Expert guidance from a dedicated Advocate;
• Access to a network of screened caregivers;
• 1:1 coaching sessions with coaches on career, inclusion, and life;
• Unlimited secure messages to providers;
• In-app provider booking & payment;
• Monthly subsidized backup care hours for caregivers;
• Neurodivergence and disability training for all teams;
• Access to educational content, webinars, and articles
• Digital Binder for documentation & care management.

Joshin is a comprehensive support system for disabilities and neurodivergence in the workplace. We support the entire workplace through personalized navigation, specialized care, live coaching sessions, and disability education and training. Our Advocates personally guide members through all aspects of the journey. They empower employees and their families to make informed care decisions and access the resources they need, while transforming employers and their teams into allies by uncovering unmet needs and tailoring educational support.

As a Joshin member, you have access to:

• Joshin Advocates – On-going guidance, care planning, and tactical support;
• Specialized Care – Access to a network of screened caregivers;
• Live Coaching – Free 1:1 coaching sessions on career, inclusion, and life for all ages on topics such as work accommodations, creating an inclusive workplace, adaptive fitness, nutrition, academic planning, and more;
• Neurodivergence and Disability Trainings – For managers and teams to better include disabled and neurodivergent colleagues;
• Disability Education – Resources, webinars, and workshops for the entire workforce;
• Digital Care Management Tools – Organize your care and plan with your Digital Binder, send messages to providers and specialists, book, and pay  – all in the Joshin app.

When you enroll, you’ll receive two credits per month for caregiver bookings sponsored by Best Buy. Each credit can be used to schedule caregiver booking for up to 10 hours in length. Simply select ‘Employer Credit’ when making your booking with a caregiver. All payments are processed directly in the app, so you don’t have to deal with reimbursements. Any bookings made with caregivers not using your Best Buy credits will need to be paid for out-of-pocket with a credit card on file.

When you enroll in Joshin, you get connected to a dedicated Advocate, your personal guide to all things Joshin. They are with you every step of the way as they find solutions to your care needs and goals. They empower employees and their families to make informed care decisions and access the resources they need, while transforming employers and their teams into allies by uncovering unmet needs and tailoring educational support. Your Advocate is available directly in the app, or you can get in touch by emailing support@joshin.com.

Anyone! Joshin is for all ages and needs. We serve employees managing their own care and wellbeing, as well as dependants such as children, siblings, spouses, and parents. Joshin’s employee support covers personalized navigation, specialized care, live coaching, and disability education and training. Employees, people leaders, and teams find momentum and reach their full potential through access to quality care and support.

No! Our 20-minute live coaching sessions are included through your Best Buy-sponsored membership, and they can be booked directly in the app. Coaching topics include:

• Workplace Accommodations
• Positive Communication Strategies
• Academic Planning
• Education Success
• IEP Advisement
• Learning Differences Tutor
• Post Secondary Planning
• Special Diets
• Accessible Yoga
• Adaptive Personal Training Programs
• Positive Communication Strategies
• and more!

We pride ourselves on the diversity of experience we have in our provider network. Whether you are looking for an elder care companion, respite care, or a backup care provider – you’ll find the right fit on Joshin. You can work with as many care providers as you need, and our providers can care for more than one person at a time, as well. Siblings are welcome too! You can always reach out to your Advocate for support connecting to care providers.

Our caregivers are thoroughly vetted before joining our network. They’re experienced, professional, and ready to flex to meet your needs.

Here’s how we keep your experience safe and secure:

• Background Check Required
• Interview Required
• Disability Experience Minimums
• Ongoing Education & Training

If you have any questions about your care providers, please reach out to support@joshin.com.

The Joshin app is available on web browsers and mobile devices. Log in on a web browser, or download the mobile app on the App Store or Google Play.

Best Buy wants our employees to know that Joshin performs a background check process on its caregivers to help ensure the professional conduct, quality, expertise, and credentials of the caregivers. However, we recognize that only you can determine if an individual caregiver is right for you and your loved one.  We encourage you to please use your independent judgment and scrutiny as you decide whether to select and utilize an individual caregiver from the Joshin Platform.

Best Buy wants our employees to know that you have the ability to create a personal care binder on the Joshin platform, which might be useful to you as a central location for information sharing regarding therapies and care for your loved one; and you have sole discretion to control who has access to the personal care binder. We want you to know that Joshin is committed to the security of the Joshin platform, including care binders. However, we recognize that only you can determine what information you are comfortable sharing via the care binder.  We encourage you to please use your independent judgment and discretion as you decide what information regarding your loved one to place in the care binder and who has access to the care binder.