location_on We are open to this position being remote.
Report to: Operations Manager (OM)
A company is only as good as its people. The Joshin Community Associate impacts our brand, our product and our overall success. Responsible for our caregiver and member relationships, our Community Associate ensures that our families with special needs and our caregivers are able to connect, interact and have a delightful experience while using our platform.
Success in this role will require coordination with cross-functional partners across the organization to drive and manage Community programs from beginning to end, ensuring we deliver an amazing customer experience and drive key strategic initiatives. The Community Associate impacts our community in ways which increase user satisfaction and grow our markets.
Joshin has a positive, and supportive culture — we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello?
Joshin is a diverse and inclusive workplace where we learn from each other. We welcome people of different backgrounds, experiences, abilities and perspectives in a supportive place to work.
Come do the best work of your life here at Joshin.