UX Designer

Position Summary

  • Location: Remote

As a UX Designer, you will be responsible for developing holistic experience strategies and systems that reflect deep empathy for customers and provide scalable, integrated outcomes for our business. You will work with cross-functional leaders, using storytelling, visualization, and framing techniques to convey opportunities that will directly shape the development of our consumer-facing products. The UX Designer will think globally and have an entrepreneurial spirit. Although we move quickly, we believe in quality and prefer to create solid strategies through A/B testing and up-front user research.

What You Will Be Doing

  • Participate in a multi-disciplinary team to identify new opportunities that create value for customers in order to achieve shared goals
  • Participate in user research activities such as user interviews, surveys, and usability studies to make constructive recommendations based on data, best practices, and industry trends
  • Create visual artifacts that capture insights, convey ideas, and inspire new thinking
  • Advocate for a human-centered design process and lead in developing personas,, end to end journeys, service blueprints, prototypes, and strategic frameworks
  • Synthesize disparate inputs from user research, competitor analysis, business requirements and data into compelling opportunities and visions
  • Effectively communicate to socialize, garner support for deliverables, influence road maps and build consensus among stakeholders with diverse needs
  • Design user flows and wireframes at both a high level as well as building out refined details.
  • Create lightweight prototype concepts for communication with the business, project team, and for usability studies
  • Add visual design to the UI to translate experience requirements for the developers. Align with branding ensuring consistency throughout the solution

Who You Are

  • 5+ years relevant experience as a UX designer, Information Architect, Interaction Designer, HCI, Graphic Designer, Industrial Designer, or in a related field
  • Adept and empathetic human-centered designer, creative thinker and thought leader, who can conceive and articulate service experiences that consider physical and digital interactions – with a portfolio that includes a breadth of work
  • Excellent verbal and written communication skills, including the ability to clearly and effectively present concepts and justify design decisions
  • Knowledge of U.S. Section 508 compliance
  • Certified Usability Analyst (CUA) Certification is a big plus
  • BS/BA in Graphic Design, Human-Computer Interaction, Industrial Design or related fields or equivalent training and experience in a creative or technical field

The ideal candidate can describe their experience with and show work products related to:

  • Conducting in-context observations and interviews
  • Creating process flows, user flows, and highly detailed annotated wireframes and mockups within complex web applications
  • Typography, layout, color, grid system, information architecture, visual communication and hierarchy, and interaction design
  • Prototyping ideas – whether high or low fidelity using the Adobe Suite, UXPin, Sketch, or similar prototyping tools

What We Offer

  • Competitive Pay
  • Healthcare Benefits
  • 401K
  • Peloton Membership Reimbursement
  • Joshin Swag
  • Collaborative and Supportive Teams
  • Be part of making an impact on an often underserved community

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

If you would like assistance applying for open positions please message the hiring manager.

Come do the best work of your life here at Joshin.


Apply for this role.

Come do the best work of your life here at Joshin.

UX Designer

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